Unit records

Manage awards, rank, and promotions

Keep recognition and advancement consistent, attributable, and reviewable months later.

Instructors and authorized staff12 minute readVerified against the live product · August 2026

Guide at a glance

How to use this guide

Start with

Begin with the existing record and its history. Search before creating, and distinguish correction, status change, and deletion.

By the end

The authoritative record is accurate, linked, placed correctly, and still explains how it reached its current state.

  1. 1.Use the unit’s award catalogue
  2. 2.Promotion is a record change
  3. 3.Review a disputed decision
  4. 4.Operational practice

Use the unit’s award catalogue

The unit maintains the awards and codes its program actually uses. This avoids forcing every branch into a fixed external list.

Keep names, codes, and criteria consistent before assigning awards. A tidy catalogue makes later inspection and dispute resolution much easier.

Promotion is a record change

A promotion changes the Cadet’s rank and follows the same control model as other official changes. Authorized Cadet staff can propose it, an instructor can approve or deny it, and a trusted position may have direct-apply rights.

The history attributes the final action and preserves the previous value.

Review a disputed decision

  1. 1Open the Cadet record and confirm the current rank or award.
  2. 2Use the change history to find the relevant date.
  3. 3Compare the previous and new values.
  4. 4Identify the actor and whether the change came through approval or direct application.
  5. 5Escalate to support only when the history shows an unfamiliar administrative action or an unexplained inconsistency.

Operational practice

  • Use clear award codes.
  • Avoid shared instructor accounts.
  • Require the approval queue for new staff holders.
  • Record decisions promptly rather than reconstructing them later.

Practical playbook

Checks, outcomes, and troubleshooting

Use this section when you are carrying out the task now, or when the ordinary path did not produce the expected result.

Before you act

  • Confirm the unit award catalogue uses the intended name, code, and criteria.
  • Verify the Cadet record and current rank before proposing a promotion.
  • Use an individual account so the decision remains attributable.

Success looks like

  • The award or rank appears on the intended Cadet record with consistent naming.
  • The change was approved or directly applied by an authorized role and is visible in history.
  • A later reviewer can reconstruct the previous value, new value, actor, and time.
What you seeLikely causeWhat to do next
The wrong award appears in reportsSimilar catalogue entries or inconsistent codes were used.Compare the assigned entry with the unit catalogue and standardize the catalogue before making more assignments.
A promotion is still pendingIt entered the approval queue and has not been reviewed.Check the request status and reviewer unit before attempting the promotion again.
A Cadet disputes the recorded rankThe visible value changed but the decision context is unclear.Use history to compare old and new values and identify how the action was applied.

When to contact support. Provide the Cadet, award or rank, approximate decision date, and the relevant history entry. Escalate only unexplained platform behavior, not the unit’s promotion decision itself.

Key terms in this guide

Cadet record
The unit’s authoritative operational record for one Cadet; it is separate from the account used to sign in.
Position
A named unit duty that can carry permissions, scope, an assigned Cadet, and continuing work.
Direct apply
Authority for a position holder to make a permitted change without waiting for instructor approval.
Change request
A proposed official change that keeps the current and proposed values available for review.

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