Support library
Practical guides, not collapsed answers.
Each topic now has its own linkable walkthrough, with context, checks, and the cases that need support.
Start here
The model, setup order, and the shortest route to a working unit.
People & access
Accounts, registration, roles, positions, and permission boundaries.
Unit records
The roster, structure, awards, rank, exports, and record lifecycle.
Understand the Cadet record lifecycle
Create, maintain, drop, reinstate, and safely troubleshoot the unit’s official Cadet records.
ReadManage awards, rank, and promotions
Keep recognition and advancement consistent, attributable, and reviewable months later.
ReadExport and print the roster
Prepare a clean roster for an inspection or spreadsheet workflow without changing the source record.
ReadWorkflows
Requests, authority, delegation, collaboration, and the history behind each decision.
Daily operations
Dashboards, task boards, calendars, and the recurring work of running a unit.
Administration
Billing, capacity, account recovery, and operational troubleshooting.
Recover access to an account
A diagnostic path for forgotten passwords, missing reset email, locked-out instructors, and orphaned units.
ReadUnderstand billing and Cadet capacity
How the first year, annual platform fee, capacity blocks, growth, procurement, and cancellation fit together.
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